frequently asked questions
DOMESTIC AND COMMERICAL WHEELIE BIN CLEANING SERVICE
Your friendly neighbourhood bin cleaners are here to make things a simple as possible for our customers, please see the frequently asked questions regarding CleanerBins wheelie bin cleaning service below.
Why join CleanerBins?
The cleaning, disinfecting and deodorising of your green wheelie bin is an essential part of the overall housekeeping best practice, controlling the bacterial build up that spreads germs and minimising offensive smells outside your home.
Where are CleanerBins?
We currently have two franchises operating in Milton Keynes, Buckinghamshire & Barking and Dagenham, Greater London. Please scroll down and select your local CleanerBins franchise.
Do you take my wheelie bin away to clean it?
CleanerBins offers a comprehensive on-site service that cleans, disinfects and deodorises without your wheelie bin leaving your premises. We do not discharge our wash water at your premises as we have a self contained unit which filters and recycles the day’s water.
How can I make a payment?
Payment can be made by Debit Card, Credit Card or PayPal on our ‘Sign Up’ page, alternatively by cheque and online banking. Please call the office if you have any queries.
"I've just signed up" - What's next?
Once payment as been received, you will be added to our round. A welcome email will be sent within 24hrs of payment, where it will include your round, your upcoming cleaning date and a calendar provided. Please keep an eye on your junk email just incase.
Is there a cleaning schedule available?
Upon signing up with CleanerBins, you will receive a cleaning calendar in your welcome email or by post. Should you require a new calendar, please do not hesitate to contact the office either via email or phone.
What if the council do not empty my wheelie bin?
Should your local council not empty your wheelie bin, you will have 24hrs prior to the clean to notify us of this issue either via telephone or email, by informing us we can save the credit and the clean will roll forward onto the following month. However, if we are not informed, the credit will be used as our operative will have come to your premises.
What happen if CleanerBins arrive on the day of cleaning, and my bin was not out or empty?
Unfortunately, you will be charged for this clean and a credit will be used, unless we were notified of any issues beforehand.
CONTACT YOUR LOCAL CLEANERBINS BELOW
It is our aim to provide the best domestic and commercial wheelie bin cleaning service to our customers. Contact our friendly staff to help with any concerns or questions your may have!
FOLLOW OUR BLOG FOR THE LATEST NEWS AND PROMOTIONS
For the latest breaking news at CleanerBins HQ! Stay up to date here and follow our wheelie bin cleaning journey.
find your local wheelie bin cleaners
SELECT YOUR LOCAL CLEANERBINS BELOW
CleanerBins provide a professional on-site wheelie bin cleaning service based in Barking and Dagenham, and growing across the United Kingdom.
win six free cleans this summer
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